Author Topic: How do you unlock the Pro version?  (Read 4638 times)

JBell

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How do you unlock the Pro version?
« on: December 09, 2010, 04:23:17 PM »
I bought the Pro version yesterday but did not receive any license key or install code.

intre

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Re: How do you unlock the Pro version?
« Reply #1 on: December 09, 2010, 04:25:45 PM »
Have you checked the spam mails? ;)


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PiBoSo

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Re: How do you unlock the Pro version?
« Reply #2 on: December 09, 2010, 04:27:49 PM »

Please send a PM to me or an email to support@kartracing-pro.com including first name, last name and email address as they appear in Paypal receipt.

JBell

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Re: How do you unlock the Pro version?
« Reply #3 on: December 09, 2010, 04:44:43 PM »
I did that yesterday. I even included the PayPal receipt with my full name and email. Will do again right now.

Edit: oh crap! My paypal receipt has my company name but in paypal its my name. I'm sure that's the problem. Sorry, that was my error! :o

2nd Edit: The problem ended up being road runner email blocking. If you use an rr.com email you may have this problem. Support here is top notch, I got the License Key after a couple PMs. Thank you Piboso!!!
« Last Edit: December 09, 2010, 05:40:17 PM by JBell »

Magnum50

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Re: How do you unlock the Pro version?
« Reply #4 on: December 10, 2010, 11:34:45 AM »
Well supposedly Comcast is blocked too... so it sounds like more of a problem at Pro Kart Racings end.

I appreciate PiBoSo's help via PM, but still haven't gotten my key, and if I don't have it at the 72 hour mark, I'll let Pay Pal know service wasn't rendered for a refund. I'm ready to move on already.

Ridiculous.

Jeffrey Rietveld

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Re: How do you unlock the Pro version?
« Reply #5 on: December 10, 2010, 02:00:48 PM »
I ordered the game some 30 min ago, and I imeadiatly recieved the license code trough the mail.