Kart Racing Pro Official Forum

General => Support => Topic started by: JBell on December 09, 2010, 05:23:17 PM

Title: How do you unlock the Pro version?
Post by: JBell on December 09, 2010, 05:23:17 PM
I bought the Pro version yesterday but did not receive any license key or install code.
Title: Re: How do you unlock the Pro version?
Post by: intre on December 09, 2010, 05:25:45 PM
Have you checked the spam mails? ;)
Title: Re: How do you unlock the Pro version?
Post by: PiBoSo on December 09, 2010, 05:27:49 PM

Please send a PM to me or an email to support@kartracing-pro.com including first name, last name and email address as they appear in Paypal receipt.
Title: Re: How do you unlock the Pro version?
Post by: JBell on December 09, 2010, 05:44:43 PM
I did that yesterday. I even included the PayPal receipt with my full name and email. Will do again right now.

Edit: oh crap! My paypal receipt has my company name but in paypal its my name. I'm sure that's the problem. Sorry, that was my error! :o

2nd Edit: The problem ended up being road runner email blocking. If you use an rr.com email you may have this problem. Support here is top notch, I got the License Key after a couple PMs. Thank you Piboso!!!
Title: Re: How do you unlock the Pro version?
Post by: Magnum50 on December 10, 2010, 12:34:45 PM
Well supposedly Comcast is blocked too... so it sounds like more of a problem at Pro Kart Racings end.

I appreciate PiBoSo's help via PM, but still haven't gotten my key, and if I don't have it at the 72 hour mark, I'll let Pay Pal know service wasn't rendered for a refund. I'm ready to move on already.

Ridiculous.
Title: Re: How do you unlock the Pro version?
Post by: Jeffrey Rietveld on December 10, 2010, 03:00:48 PM
I ordered the game some 30 min ago, and I imeadiatly recieved the license code trough the mail.