Steam KRP does not start, click on play, wait 5 sec and disappears

[LXS77]

OK, thanks. So some errors in system files have been found and repaired. Please run sfc /scannow again. If the scan finishes without any errors, try to launch the game (just run kart.exe in Steam folder). In case the game fails to start, please attach the latest Report.wer.

[PayeTonBlaze]

...In case the game fails to start, please attach the latest Report.wer.

That the case...so the latest Report.wer :
 

Version=1
EventType=APPCRASH
EventTime=132537582811733961
ReportType=2
Consent=1
UploadTime=132537582814046154
ReportStatus=268435456
ReportIdentifier=8f540f5c-578f-47ca-9801-7482694473a2
IntegratorReportIdentifier=478b925a-e20a-46ce-9d95-c0d071cc395b
Wow64Host=34404
NsAppName=kart.exe
AppSessionGuid=000024b4-0001-0038-f0de-58b63aded601
TargetAppId=W:0000153d0f70f669362ccc91aaefe122730a0000ffff!0000032cb0214abef2c804a70f99d139326d58f0bb60!kart.exe
TargetAppVer=2020//08//17:17:26:32!3e5d00!kart.exe
BootId=4294967295
ServiceSplit=2099511297
TargetAsId=5511
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=37f270995f14ce03b67849811ba3b179
Response.BucketTable=4
Response.LegacyBucketId=1619124884903014777
Response.type=4
Sig[0].Name=Nom de l'application
Sig[0].Value=kart.exe
Sig[1].Name=Version de l'application
Sig[1].Value=0.0.0.0
Sig[2].Name=Horodatage de l'application
Sig[2].Value=5f3abdc8
Sig[3].Name=Nom du module par défaut
Sig[3].Value=kart.exe
Sig[4].Name=Version du module par défaut
Sig[4].Value=0.0.0.0
Sig[5].Name=Horodateur du module par défaut
Sig[5].Value=5f3abdc8
Sig[6].Name=Code de l'exception
Sig[6].Value=c0000005
Sig[7].Name=Décalage de l'exception
Sig[7].Value=00000000002b4bcb
DynamicSig[1].Name=Version du système
DynamicSig[1].Value=10.0.19042.2.0.0.256.48
DynamicSig[2].Name=Identificateur de paramètres régionaux
DynamicSig[2].Value=1036
DynamicSig[22].Name=Information supplémentaire n° 1
DynamicSig[22].Value=9353
DynamicSig[23].Name=Information supplémentaire n° 2
DynamicSig[23].Value=9353b957f9ae050de3d55fda30d37e01
DynamicSig[24].Name=Information supplémentaire n° 3
DynamicSig[24].Value=e423
DynamicSig[25].Name=Information supplémentaire n° 4
DynamicSig[25].Value=e4238cd3871a3a77f3abd493efc348e9
UI[2]=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\USER32.dll
LoadedModule[5]=C:\WINDOWS\System32\win32u.dll
LoadedModule[6]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[11]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[12]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[13]=C:\WINDOWS\System32\ole32.dll
LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[15]=C:\WINDOWS\System32\combase.dll
LoadedModule[16]=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\steam_api64.dll
LoadedModule[17]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\System32\sechost.dll
LoadedModule[19]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[20]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_08e1c10da83fbc83\MSVCR90.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\OpenAL32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[25]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[26]=C:\WINDOWS\SYSTEM32\inputhost.dll
LoadedModule[27]=C:\WINDOWS\System32\shcore.dll
LoadedModule[28]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[32]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[36]=C:\Program Files (x86)\Steam\steamclient64.dll
LoadedModule[37]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[38]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[39]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[40]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[41]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[43]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[44]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\Program Files (x86)\Steam\vstdlib_s64.dll
LoadedModule[47]=C:\Program Files (x86)\Steam\tier0_s64.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL
LoadedModule[51]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[52]=C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[54]=C:\WINDOWS\System32\NSI.dll
LoadedModule[55]=C:\Windows\System32\rasadhlp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19042
OsInfo[3].Key=ubr
OsInfo[3].Value=685
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1036
OsInfo[7].Key=geoid
OsInfo[7].Value=84
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=220893290
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.630.19041.0-11.0.220
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=8173
OsInfo[19].Key=svolsz
OsInfo[19].Value=446
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.685.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[30].Value=52B26023-6AFB-4B98-A9BA-096039A02240.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Fonctionnement arrêté
ConsentKey=APPCRASH
AppName=kart.exe
AppPath=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=998DF536DD3C886E3C7959C073C209AD
MetadataHash=-1353982334

[LXS77]

Hi, thanks for the update. So the system files are fine and they are not the cause of 0xc0000005... OK, I'll come back to you in the afternoon.

[LXS77]

Right, so you mentioned at the beginning that you had done clean installations of KRP numerous times. Can you please clarify how you removed the previous installations?

[PayeTonBlaze]

Right, so you mentioned at the beginning that you had done clean installations of KRP numerous times. Can you please clarify how you removed the previous installations?

Hi, Happy New Year

I remove "Kart Racing Pro" folder
I remove "Pisobo" Folder
I uninstall OpenAL
Run CCleaner
Reboot.

For Steam version, never uninstall because it is the first time I use steam with KRP

I've try to move the KRP steam folders on another HD with steam options but....no way

[LXS77]

A very Happy New Year to you too!

I remove "Kart Racing Pro" folder
I remove "Pisobo" Folder
I uninstall OpenAL
Run CCleaner
Reboot.

For Steam version, never uninstall because it is the first time I use steam with KRP

Right... I see. Would you like to perform the following steps?

• Launch Steam, uninstall Kart Racing Pro and exit Steam;
• Uninstall OpenAL in Add or Remove Programs app. Reboot your PC;
• Open File Explorer;
• Go to C:\Program Files (x86)\Steam\steamapps\common and delete the folder Kart Racing Pro;
• Go to C:\Program Files and delete Kart Racing Pro folder (in case you still have a standalone version on your PC);
• Go to C:\Program Files (x86) and delete the folder named OpenAL;
• Go to your Documents, locate the folder named PiBoSo and delete it;
• Go to Start menu and type regedit. Open Registry Editor;
• In the Registry Editor, click File -> Export and save a backup copy of the registry (just to be at the safe side);
• Then click Edit -> Find and type kart.exe in the 'Find' window, press Find Next button. When the editor finds the key or entry with kart.exe in it, it will stop the search and highlight the result. Delete the highlighted entry by pressing Delete key. Then press F3 to search for the next result. Repeat these steps until the editor tells you the search is finished. Take your time with this process, don't rush it, delete only the highlighted entries! If you delete anything else by mistake, go to File -> Import, restore the backup copy of the registry, reboot your PC and repeat the search for kart.exe;
• Close Registry Editor and restart you PC;
• Go to Registry Editor again and run a search for kart.exe to make sure that no entries are found;
• Install a standalone version of 11f (krp-rel11f.exe), just forget about Steam for a while. Do not download and install OpenAL manually, allow the game's installation wizard to install all it needs and try to launch KRP. Please attach the latest Report.wer in case the game fails to start;

[PayeTonBlaze]

Right... I see. Would you like to perform the following steps?

• Launch Steam, uninstall Kart Racing Pro and exit Steam;
• Uninstall OpenAL in Add or Remove Programs app. Reboot your PC;
• Open File Explorer;
• Go to C:\Program Files (x86)\Steam\steamapps\common and delete the folder Kart Racing Pro;
• Go to C:\Program Files and delete Kart Racing Pro folder (in case you still have a standalone version on your PC);
• Go to C:\Program Files (x86) and delete the folder named OpenAL;
• Go to your Documents, locate the folder named PiBoSo and delete it;
• Go to Start menu and type regedit. Open Registry Editor;
• In the Registry Editor, click File -> Export and save a backup copy of the registry (just to be at the safe side);
• Then click Edit -> Find and type kart.exe in the 'Find' window, press Find Next button. When the editor finds the key or entry with kart.exe in it, it will stop the search and highlight the result. Delete the highlighted entry by pressing Delete key. Then press F3 to search for the next result. Repeat these steps until the editor tells you the search is finished. Take your time with this process, don't rush it, delete only the highlighted entries! If you delete anything else by mistake, go to File -> Import, restore the backup copy of the registry, reboot your PC and repeat the search for kart.exe;
• Close Registry Editor and restart you PC;
• Go to Registry Editor again and run a search for kart.exe to make sure that no entries are found;
• Install a standalone version of 11f (krp-rel11f.exe), just forget about Steam for a while. Do not download and install OpenAL manually, allow the game's installation wizard to install all it needs and try to launch KRP. Please attach the latest Report.wer in case the game fails to start;

Ppffffff no way again...
Big thx to you for taking time to help me. Respect.
krp11f installed on a empty new HD.

Report.wer:
Nom du journal :Application
Source :      Application Error
Date :        08/01/2021 16:54:16
ID de l'événement :1000
Catégorie de la tâche :(100)
Niveau :      Erreur
Mots clés :    Classique
Utilisateur :  N/A
Ordinateur :  PC-Raoul
Description :
Nom de l'application défaillante kart.exe, version : 0.0.0.0, horodatage : 0x5f3aba48
Nom du module défaillant : kart.exe, version : 0.0.0.0, horodatage : 0x5f3aba48
Code d'exception : 0xc0000005
Décalage d'erreur : 0x00000000002b414b
ID du processus défaillant : 0x3168
Heure de début de l'application défaillante : 0x01d6e5d6843d7fed
Chemin d'accès de l'application défaillante : G:\JEUX\kart.exe
Chemin d'accès du module défaillant: G:\JEUX\kart.exe
ID de rapport : 4e0a560c-a039-479f-9913-d36af548c48a
Nom complet du package défaillant :
ID de l'application relative au package défaillant :
XML de l'événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-01-08T15:54:16.1125907Z" />
    <EventRecordID>47678</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>PC-Raoul</Computer>
    <Security />
  </System>
  <EventData>
    <Data>kart.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5f3aba48</Data>
    <Data>kart.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5f3aba48</Data>
    <Data>c0000005</Data>
    <Data>00000000002b414b</Data>
    <Data>3168</Data>
    <Data>01d6e5d6843d7fed</Data>
    <Data>G:\JEUX\kart.exe</Data>
    <Data>G:\JEUX\kart.exe</Data>
    <Data>4e0a560c-a039-479f-9913-d36af548c48a</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

[LXS77]

PayeTonBlaze, you're welcome!

Sadly, the issue's not resolved and I'm running out of ideas...

Installing the game on a brand new HDD will not change a thing as you're still running the same installation of the operating system. BTW, can you please attach the file Report.wer? It should contain a list of loaded modules, and this is exactly what I'm looking for.

[PayeTonBlaze]

PayeTonBlaze, you're welcome!

Sadly, the issue's not resolved and I'm running out of ideas...

Installing the game on a brand new HDD will not change a thing as you're still running the same installation of the operating system. BTW, can you please attach the file Report.wer? It should contain a list of loaded modules, and this is exactly what I'm looking for.

Hi LXS77,
I've copy/past the Report.wer in my last post...
Since this last post, I've "rage" uninstall KRP from Steam and standalone version  so I don't save the file, sorry.

[LXS77]

I've copy/past the Report.wer in my last post...

Hi, yes, but, unfortunately, the info you've provided doesn't look like a report.wer, the structure is totally different (as a point of reference, see your post from December 30^th - that was the correct one). BTW, these .WER reports are automatically generated and stored by Windows, they do not disappear if you uninstall the programme.

Well, anyway, have you tried a new Release 12???

[PayeTonBlaze]

I've copy/past the Report.wer in my last post...

...
Well, anyway, have you tried a new Release 12???

YEEEEESSSSSSSSSSSSSSSSS....
I just try release 12 and it's working !!
Very very big thx to you for all the help time.
Thanks a lot dude.

[LXS77]

YEEEEESSSSSSSSSSSSSSSSS....
I just try release 12 and it's working !!

That's great news! So glad it's all working for you now!

Very very big thx to you for all the help time.
Thanks a lot dude.

You're very welcome, mate!