Kart Racing Pro Official Forum

General => Support => Topic started by: Berni-Wan on October 21, 2020, 12:31:12 AM

Title: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Berni-Wan on October 21, 2020, 12:31:12 AM
Its a clean install & verify Integrit of files, too downloading and installing OpenAL, copy the ini files of a friend, dont have antivirus (only defender Win 10 64 bits)

video of launch game, 4 or 5 seconds and gone

https://drive.google.com/file/d/1i-My0ewpImPwqhsjleU4UGMeqYEttyvp/view?usp=sharing (https://drive.google.com/file/d/1i-My0ewpImPwqhsjleU4UGMeqYEttyvp/view?usp=sharing)

all others sim works fine (iRacing, EuroTruck 2, Dirt Rally, F1 2020)
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: giopanda on October 21, 2020, 08:46:45 AM
same thing happening to me..
decided to buy the game yesterday (after playing the demo for a long time with no problems) and it doesn't work exactly like that.

i also have mxbikes that works perfectly..

all my drivers and windows are up to date, i manually installed openal and i also have windows defender for win10 64bit (and looks like i have disabled the steam folder from the antivirus check)

i tried with a steam fresh install but nothing.

the process appear in the task manager for a second then disappear.

p.s. i just downloaded the gpbikes demo and it works no problem, while the krp demo doesn't work as the full game on steam..
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on October 21, 2020, 09:50:29 PM
Quote from: Berni-Wan on October 21, 2020, 12:31:12 AMcopy the ini files of a friend

.INI files contain vital info specific to your player profile and your PC. Simply replacing them with the files taken from a different machine is generally not a good idea. Have you tried launching the game with default .INI files? Try to rename or delete Kart Racing Pro folder located in 'Documents' -> 'PiBoSo' and see if it helps.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Berni-Wan on October 22, 2020, 05:00:16 AM
yes, yes, remplace the INI was the tenth try when I didn't know what else to try...
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: giopanda on October 22, 2020, 04:53:16 PM
so far the only progress i did was to download an earlier version (release 11) from one of the mirrors here on the forum and got it working, but of course having purchased it from steam the downloaded version asks for a key that i don't have, so i can only try it as a demo..but at least it works..so there's something wrong in the rel11f exe file, since both the steam and downloaded versions doesn't work.

here's the link so you don't have to look around
http://www.swarleyruiz.com/PibosoVideoGames/KartRacing-Pro/Downloads/Betas/krp-rel11.exe (http://www.swarleyruiz.com/PibosoVideoGames/KartRacing-Pro/Downloads/Betas/krp-rel11.exe)

give it a try and maybe it works..i've been on this with Pib for the whole day yesterday and we couldn't figure out how to make it work..
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Berni-Wan on October 24, 2020, 02:43:14 PM
Go back to a earlier version its nota an option valid. I bought this simu to play online with my friends
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Berni-Wan on October 29, 2020, 05:37:39 PM
that's it?
nothing else to do, ready, the simulator does not work, bye.
Incredible lack of support
 :-[
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on October 29, 2020, 07:31:47 PM
Berni-Wan, please bear in mind that this is a community forum, not a dedicated customer support service. We can only help with what we know from our experience. Try to contact PiBoSo (the KRP developer) about this issue, you can either PM him or email to support@kartracing-pro.com
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: giopanda on October 29, 2020, 07:32:17 PM
I tried to help giving you an options to see if it works and you answered no way.
The problem it's not the lack of support
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Berni-Wan on October 30, 2020, 06:16:24 PM
yes giopanda, thakns, but going back is not an option because I only use KRP to play online whit friends.
My complaints do not go to you, or to the community
 :-\
send mail to support@kartracing-pro.com thks lxs77
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Gogol on November 07, 2020, 10:29:05 PM
Hello,

i had the same problem. For me this solution worked:

1. uninstall openal
2. reboot pc
3. install openal
4. reboot pc
5. start kart racing pro

It's imporant to uninstall openal befor you install it again.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Berni-Wan on November 08, 2020, 07:28:15 PM
thanks!

I format PC, but, try install OpenAL before KRP
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: Berni-Wan on November 09, 2020, 10:54:03 PM
Work, Format PC, install OpenAl firts, then KRP, now working
thanks everybody
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 24, 2020, 02:22:11 AM
Quote from: Berni-Wan on November 09, 2020, 10:54:03 PMWork, Format PC, install OpenAl firts, then KRP, now working
thanks everybody


Hi all,
this is the only solution ??
Have got same problem ...
Install Kart Racing Pro release11 works fine....but all version after doesn't work...nothing in task manager.
I've try with Steam install, because I've got KRP licence, but same as Berni-Wan, click on play, wait 5 sec and disappears...nothing in task manager.
Try to uninstall openal, uninstall krp, reboot, install openal, reboot, install krp.... same problem.
All others softwares work fine on my PC, all other steam game work fine, graphic drivers updated...
I've got a lot of programs so I don't want to format my PC just because a update software doesn't work...I play only with release11 's not a solution because can't play online with friends :(

Please, anyone have a solution ?
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 24, 2020, 05:26:37 PM
Hi, just found a thread from about 2 years ago: https://steamcommunity.com/app/415600/discussions/0/1692659769949093223/

No idea if the workaround still works, but might be worth a try. Install a Steam version of KRP, go to ..\SteamApps\common\Kart Racing Pro\ folder and rename or delete core.ini file, then try to launch the game.

Also, make sure that your antivirus doesn't block kart.exe, the game's main executable file. For instance, Microsoft Defender Antivirus is known to give a false positive when a standalone krp-rel11f installer is running.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 24, 2020, 06:50:04 PM
Quote from: LXS77 on December 24, 2020, 05:26:37 PMHi, just found a thread from about 2 years ago: https://steamcommunity.com/app/415600/discussions/0/1692659769949093223/

No idea if the workaround still works, but might be worth a try. Install a Steam version of KRP, go to ..\SteamApps\common\Kart Racing Pro\ folder and rename or delete core.ini file, then try to launch the game.

Also, make sure that your antivirus doesn't block kart.exe, the game's main executable file. For instance, Microsoft Defender Antivirus is known to give a false positive when a standalone krp-rel11f installer is running.


Thx a lot for your help.
I've got always the same problem.
I install openal, nothing
I deleted core.ini, restart PC, but nothing...
I put launcher.exe in steam files, exec launcher, launch krp from it... but nothing
I download and clean install release11 in programfiles, krp start and I can play
I download and clean install release11e or f in programfiles, krp doesn't start
I download from steam (rel11f so) with licence, krp doesn't start !!
All krp.exe (steam folder or program folder) have good rights in firewall...

I'm so sad ! all the afternoon to try to find a solution...

Have a nice Chrismas day everyone.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PiBoSo on December 24, 2020, 10:09:22 PM
Quote from: PayeTonBlaze on December 24, 2020, 02:22:11 AM
Quote from: Berni-Wan on November 09, 2020, 10:54:03 PMWork, Format PC, install OpenAl firts, then KRP, now working
thanks everybody


Hi all,
this is the only solution ??
Have got same problem ...
Install Kart Racing Pro release11 works fine....but all version after doesn't work...nothing in task manager.
I've try with Steam install, because I've got KRP licence, but same as Berni-Wan, click on play, wait 5 sec and disappears...nothing in task manager.
Try to uninstall openal, uninstall krp, reboot, install openal, reboot, install krp.... same problem.
All others softwares work fine on my PC, all other steam game work fine, graphic drivers updated...
I've got a lot of programs so I don't want to format my PC just because a update software doesn't work...I play only with release11 's not a solution because can't play online with friends :(

Please, anyone have a solution ?

Please report if this link is useful: https://steamcommunity.com/app/415600/discussions/0/2972901184171687685/
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 24, 2020, 10:48:34 PM
Besides, can you see any errors/warnings related to kart.exe in the Event Viewer? You can use Find in Actions window, search for kart.exe.

You cannot see attachments on this board.

Quote from: PayeTonBlaze on December 24, 2020, 06:50:04 PMAll krp.exe (steam folder or program folder) have good rights in firewall...

A firewall and an antivirus are not the same thing, I'm afraid.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 24, 2020, 10:54:24 PM
Quote from: PiBoSo on December 24, 2020, 10:09:22 PM
Quote from: PayeTonBlaze on December 24, 2020, 02:22:11 AMPlease report if this link is useful: https://steamcommunity.com/app/415600/discussions/0/2972901184171687685/

I do it, thx Pisobo, but no way...
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 24, 2020, 11:13:06 PM
Quote from: LXS77 on December 24, 2020, 10:48:34 PMBesides, can you see any errors/warnings related to kart.exe in the Event Viewer? You can use Find in Actions window, search for kart.exe.

You cannot see attachments on this board.

Quote from: PayeTonBlaze on December 24, 2020, 06:50:04 PMAll krp.exe (steam folder or program folder) have good rights in firewall...

A firewall and an antivirus are not the same thing, I'm afraid.

Sorry for my bad english expression, I'm french and I don't use google trad ;)...
of course firewall and an antivirus are not the same thing, sorry to afraid you
All is good for krp in firewall and antivirus...

Thx for the event viewer way...
result of the search on krp.exe:
QuoteNom de l'application défaillante kart.exe, version : 0.0.0.0, horodatage : 0x5f3abdc8
Nom du module défaillant : kart.exe, version : 0.0.0.0, horodatage : 0x5f3abdc8
Code d'exception : 0xc0000005
Décalage d'erreur : 0x00000000002b4bcb
ID du processus défaillant : 0x276c
Heure de début de l'application défaillante : 0x01d6da1a691e5a53
Chemin d'accès de l'application défaillante : C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
Chemin d'accès du module défaillant: C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
ID de rapport : 23346174-3fe3-4df8-9abd-604627fcdb5d
Nom complet du package défaillant :
ID de l'application relative au package défaillant :

Apparently a false destination files folder ???
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 24, 2020, 11:34:42 PM
Right... The code 0xc0000005 can mean a lot of things... And what does the Event Viewer say when you try to launch a standalone version? For example, 11f?
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 24, 2020, 11:59:14 PM
Quote from: LXS77 on December 24, 2020, 11:34:42 PMRight... The code 0xc0000005 can mean a lot of things... And what does the Event Viewer say when you try to launch a standalone version? For example, 11f?

event viewer with 11f clean install
QuoteNom de l'application défaillante kart.exe, version : 0.0.0.0, horodatage : 0x5f3aba48
Nom du module défaillant : kart.exe, version : 0.0.0.0, horodatage : 0x5f3aba48
Code d'exception : 0xc0000005
Décalage d'erreur : 0x00000000002b414b
ID du processus défaillant : 0x1958
Heure de début de l'application défaillante : 0x01d6da47bb3095d2
Chemin d'accès de l'application défaillante : C:\Program Files\Kart Racing Pro\kart.exe
Chemin d'accès du module défaillant: C:\Program Files\Kart Racing Pro\kart.exe
ID de rapport : 2b6ce9d4-cfe4-4947-b557-fe8c7bf45760
Nom complet du package défaillant :
ID de l'application relative au package défaillant :
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 25, 2020, 12:15:01 AM
So it's the same Code d'exception : 0xc0000005...

Try starting the standalone 11f with the following settings for kart.exe file:
You cannot see attachments on this board.

And then check the Event Viewer.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 25, 2020, 12:53:02 AM
Quote from: LXS77 on December 25, 2020, 12:15:01 AMSo it's the same Code d'exception : 0xc0000005...

Try starting the standalone 11f with the following settings for kart.exe file:
You cannot see attachments on this board.

And then check the Event Viewer.


I've try this option before. Try again today... nothing
Thx a lot for your help. Time to sleep for me...
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 25, 2020, 01:06:26 PM
No worries, mate, and a very Merry Christmas to you!

Did you check the error code after trying to launch 11f as an administrator? Was it still 0xc0000005?

BTW, what version of Windows are you running?

Also, PiBoSo asked you yesterday to confirm if the solution in the thread he had provided was helpful or not. So I understand that the antivirus software doesn't block kart.exe and you have already tried to install OpenAL many times and it doesn't resolve the issue. Just to make sure we are talking about the same thing, have you downloaded and installed OpenAL 1.1 Windows Installer (zip) from https://www.openal.org/downloads/ ?
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 25, 2020, 10:17:17 PM
Quote from: LXS77 on December 25, 2020, 01:06:26 PMNo worries, mate, and a very Merry Christmas to you!

Did you check the error code after trying to launch 11f as an administrator? Was it still 0xc0000005?

BTW, what version of Windows are you running?

Also, PiBoSo asked you yesterday to confirm if the solution in the thread he had provided was helpful or not. So I understand that the antivirus software doesn't block kart.exe and you have already tried to install OpenAL many times and it doesn't resolve the issue. Just to make sure we are talking about the same thing, have you downloaded and installed OpenAL 1.1 Windows Installer (zip) from https://www.openal.org/downloads/ ?

Launch 11f in administrator mod and still the "Code d'exception : 0xc0000005"

About windows:
edition: Windows 10 Professionnel
version: 20H2
version os: 19042.685

and yes, I download and install Openal 1.1 from the link.... but nothing :(
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 26, 2020, 03:55:41 PM
OK, in C:\ProgramData\Microsoft\Windows\WER\ReportArchive you should see a list of folders with reports. Look for ones with kart.exe in their name (e.g. AppCrash_kart.exe_[long number]). Any report from yesterday will be fine. In the folder you should see a file Report.wer. Can you please attach that file so I can check it?

ProgramData is a hidden system folder. If you don't see it, go to File Explorer, click on File, choose Change folder and search options, in the View tab select Show hidden files, folders, and drives and press OK.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 27, 2020, 11:02:09 AM
Quote from: LXS77 on December 26, 2020, 03:55:41 PMOK, in C:\ProgramData\Microsoft\Windows\WER\ReportArchive you should see a list of folders with reports. Look for ones with kart.exe in their name (e.g. AppCrash_kart.exe_[long number]). Any report from yesterday will be fine. In the folder you should see a file Report.wer. Can you please attach that file so I can check it?

ProgramData is a hidden system folder. If you don't see it, go to File Explorer, click on File, choose Change folder and search options, in the View tab select Show hidden files, folders, and drives and press OK.

Thx for helping mate... :)

You cannot see attachments on this board.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 28, 2020, 01:40:52 PM
Oh, no worries, just trying to troubleshoot your issue.

Can you please try to do the following?

Let me know what the scan finds.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 29, 2020, 03:03:52 AM
Quote from: LXS77 on December 28, 2020, 01:40:52 PMOh, no worries, just trying to troubleshoot your issue.

Can you please try to do the following?
  • Press Windows Key + X and click Windows PowerShell (Admin)
  • Type sfc /scannow and press Enter


Let me know what the scan finds.


Result of sfc / scannow
QuoteLa Protection des ressources Windows a détecté des fichiers corrompus et les a réparés.
Pour les réparations en ligne, les détails sont inclus dans le fichier journal de CBS situé à l'emplacement suivant :
windir\Logs\CBS\CBS.log. Exemple : C:\Windows\Logs\CBS\CBS.log. Pour les réparations
hors connexion, les détails sont inclus dans le fichier journal fourni par l'indicateur /OFFLOGFILE.
PS C:\WINDOWS\system32>
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 29, 2020, 02:21:04 PM
OK, thanks. So some errors in system files have been found and repaired. Please run sfc /scannow again. If the scan finishes without any errors, try to launch the game (just run kart.exe in Steam folder). In case the game fails to start, please attach the latest Report.wer.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on December 30, 2020, 12:48:05 AM
Quote from: LXS77 on December 29, 2020, 02:21:04 PM...In case the game fails to start, please attach the latest Report.wer.

That the case...so the latest Report.wer :
 
QuoteVersion=1
EventType=APPCRASH
EventTime=132537582811733961
ReportType=2
Consent=1
UploadTime=132537582814046154
ReportStatus=268435456
ReportIdentifier=8f540f5c-578f-47ca-9801-7482694473a2
IntegratorReportIdentifier=478b925a-e20a-46ce-9d95-c0d071cc395b
Wow64Host=34404
NsAppName=kart.exe
AppSessionGuid=000024b4-0001-0038-f0de-58b63aded601
TargetAppId=W:0000153d0f70f669362ccc91aaefe122730a0000ffff!0000032cb0214abef2c804a70f99d139326d58f0bb60!kart.exe
TargetAppVer=2020//08//17:17:26:32!3e5d00!kart.exe
BootId=4294967295
ServiceSplit=2099511297
TargetAsId=5511
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=37f270995f14ce03b67849811ba3b179
Response.BucketTable=4
Response.LegacyBucketId=1619124884903014777
Response.type=4
Sig[0].Name=Nom de l'application
Sig[0].Value=kart.exe
Sig[1].Name=Version de l'application
Sig[1].Value=0.0.0.0
Sig[2].Name=Horodatage de l'application
Sig[2].Value=5f3abdc8
Sig[3].Name=Nom du module par défaut
Sig[3].Value=kart.exe
Sig[4].Name=Version du module par défaut
Sig[4].Value=0.0.0.0
Sig[5].Name=Horodateur du module par défaut
Sig[5].Value=5f3abdc8
Sig[6].Name=Code de l'exception
Sig[6].Value=c0000005
Sig[7].Name=Décalage de l'exception
Sig[7].Value=00000000002b4bcb
DynamicSig[1].Name=Version du système
DynamicSig[1].Value=10.0.19042.2.0.0.256.48
DynamicSig[2].Name=Identificateur de paramètres régionaux
DynamicSig[2].Value=1036
DynamicSig[22].Name=Information supplémentaire n° 1
DynamicSig[22].Value=9353
DynamicSig[23].Name=Information supplémentaire n° 2
DynamicSig[23].Value=9353b957f9ae050de3d55fda30d37e01
DynamicSig[24].Name=Information supplémentaire n° 3
DynamicSig[24].Value=e423
DynamicSig[25].Name=Information supplémentaire n° 4
DynamicSig[25].Value=e4238cd3871a3a77f3abd493efc348e9
UI[2]=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\USER32.dll
LoadedModule[5]=C:\WINDOWS\System32\win32u.dll
LoadedModule[6]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[11]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[12]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[13]=C:\WINDOWS\System32\ole32.dll
LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[15]=C:\WINDOWS\System32\combase.dll
LoadedModule[16]=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\steam_api64.dll
LoadedModule[17]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\System32\sechost.dll
LoadedModule[19]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[20]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_08e1c10da83fbc83\MSVCR90.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\OpenAL32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[25]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[26]=C:\WINDOWS\SYSTEM32\inputhost.dll
LoadedModule[27]=C:\WINDOWS\System32\shcore.dll
LoadedModule[28]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[32]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[36]=C:\Program Files (x86)\Steam\steamclient64.dll
LoadedModule[37]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[38]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[39]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[40]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[41]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[43]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[44]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\Program Files (x86)\Steam\vstdlib_s64.dll
LoadedModule[47]=C:\Program Files (x86)\Steam\tier0_s64.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL
LoadedModule[51]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[52]=C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[54]=C:\WINDOWS\System32\NSI.dll
LoadedModule[55]=C:\Windows\System32\rasadhlp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19042
OsInfo[3].Key=ubr
OsInfo[3].Value=685
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1036
OsInfo[7].Key=geoid
OsInfo[7].Value=84
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
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FriendlyEventName=Fonctionnement arrêté
ConsentKey=APPCRASH
AppName=kart.exe
AppPath=C:\Program Files (x86)\Steam\steamapps\common\Kart Racing Pro\kart.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=998DF536DD3C886E3C7959C073C209AD
MetadataHash=-1353982334
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 30, 2020, 01:14:45 AM
Hi, thanks for the update. So the system files are fine and they are not the cause of 0xc0000005... OK, I'll come back to you in the afternoon.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on December 30, 2020, 05:03:07 PM
Right, so you mentioned at the beginning that you had done clean installations of KRP numerous times. Can you please clarify how you removed the previous installations?
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on January 02, 2021, 03:24:46 PM
Quote from: LXS77 on December 30, 2020, 05:03:07 PMRight, so you mentioned at the beginning that you had done clean installations of KRP numerous times. Can you please clarify how you removed the previous installations?

Hi, Happy New Year

I remove "Kart Racing Pro" folder
I remove "Pisobo" Folder
I uninstall OpenAL
Run CCleaner
Reboot.

For Steam version, never uninstall because it is the first time I use steam with KRP

I've try to move the KRP steam folders on another HD with steam options but....no way :(
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on January 02, 2021, 11:21:02 PM
A very Happy New Year to you too!

Quote from: PayeTonBlaze on January 02, 2021, 03:24:46 PMI remove "Kart Racing Pro" folder
I remove "Pisobo" Folder
I uninstall OpenAL
Run CCleaner
Reboot.

For Steam version, never uninstall because it is the first time I use steam with KRP

Right... I see. Would you like to perform the following steps?

Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on January 08, 2021, 05:00:18 PM
Quote from: LXS77 on January 02, 2021, 11:21:02 PMRight... I see. Would you like to perform the following steps?

  • Launch Steam, uninstall Kart Racing Pro and exit Steam;
  • Uninstall OpenAL in Add or Remove Programs app. Reboot your PC;
  • Open File Explorer;
  • Go to C:\Program Files (x86)\Steam\steamapps\common and delete the folder Kart Racing Pro;
  • Go to C:\Program Files and delete Kart Racing Pro folder (in case you still have a standalone version on your PC);
  • Go to C:\Program Files (x86) and delete the folder named OpenAL;
  • Go to your Documents, locate the folder named PiBoSo and delete it;
  • Go to Start menu and type regedit. Open Registry Editor;
  • In the Registry Editor, click File -> Export and save a backup copy of the registry (just to be at the safe side);
  • Then click Edit -> Find and type kart.exe in the 'Find' window, press Find Next button. When the editor finds the key or entry with kart.exe in it, it will stop the search and highlight the result. Delete the highlighted entry by pressing Delete key. Then press F3 to search for the next result. Repeat these steps until the editor tells you the search is finished. Take your time with this process, don't rush it, delete only the highlighted entries! If you delete anything else by mistake, go to File -> Import, restore the backup copy of the registry, reboot your PC and repeat the search for kart.exe;
  • Close Registry Editor and restart you PC;
  • Go to Registry Editor again and run a search for kart.exe to make sure that no entries are found;
  • Install a standalone version of 11f (krp-rel11f.exe), just forget about Steam for a while. Do not download and install OpenAL manually, allow the game's installation wizard to install all it needs and try to launch KRP. Please attach the latest Report.wer in case the game fails to start;

Ppffffff no way again...
Big thx to you for taking time to help me. Respect.
krp11f installed on a empty new HD.

Report.wer:
Nom du journal :Application
Source :      Application Error
Date :        08/01/2021 16:54:16
ID de l'événement :1000
Catégorie de la tâche :(100)
Niveau :      Erreur
Mots clés :    Classique
Utilisateur :  N/A
Ordinateur :  PC-Raoul
Description :
Nom de l'application défaillante kart.exe, version : 0.0.0.0, horodatage : 0x5f3aba48
Nom du module défaillant : kart.exe, version : 0.0.0.0, horodatage : 0x5f3aba48
Code d'exception : 0xc0000005
Décalage d'erreur : 0x00000000002b414b
ID du processus défaillant : 0x3168
Heure de début de l'application défaillante : 0x01d6e5d6843d7fed
Chemin d'accès de l'application défaillante : G:\JEUX\kart.exe
Chemin d'accès du module défaillant: G:\JEUX\kart.exe
ID de rapport : 4e0a560c-a039-479f-9913-d36af548c48a
Nom complet du package défaillant :
ID de l'application relative au package défaillant :
XML de l'événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-01-08T15:54:16.1125907Z" />
    <EventRecordID>47678</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>PC-Raoul</Computer>
    <Security />
  </System>
  <EventData>
    <Data>kart.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5f3aba48</Data>
    <Data>kart.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5f3aba48</Data>
    <Data>c0000005</Data>
    <Data>00000000002b414b</Data>
    <Data>3168</Data>
    <Data>01d6e5d6843d7fed</Data>
    <Data>G:\JEUX\kart.exe</Data>
    <Data>G:\JEUX\kart.exe</Data>
    <Data>4e0a560c-a039-479f-9913-d36af548c48a</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on January 09, 2021, 02:43:38 PM
PayeTonBlaze, you're welcome!

Sadly, the issue's not resolved and I'm running out of ideas...

Installing the game on a brand new HDD will not change a thing as you're still running the same installation of the operating system. BTW, can you please attach the file Report.wer? It should contain a list of loaded modules, and this is exactly what I'm looking for.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on January 15, 2021, 04:16:36 PM
Quote from: LXS77 on January 09, 2021, 02:43:38 PMPayeTonBlaze, you're welcome!

Sadly, the issue's not resolved and I'm running out of ideas...

Installing the game on a brand new HDD will not change a thing as you're still running the same installation of the operating system. BTW, can you please attach the file Report.wer? It should contain a list of loaded modules, and this is exactly what I'm looking for.

Hi LXS77,
I've copy/past the Report.wer in my last post...
Since this last post, I've "rage" uninstall KRP from Steam and standalone version  :-\ so I don't save the file, sorry.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on January 15, 2021, 10:11:26 PM
Quote from: PayeTonBlaze on January 15, 2021, 04:16:36 PMI've copy/past the Report.wer in my last post...
Hi, yes, but, unfortunately, the info you've provided doesn't look like a report.wer, the structure is totally different (as a point of reference, see your post from December 30th - that was the correct one). BTW, these .WER reports are automatically generated and stored by Windows, they do not disappear if you uninstall the programme.

Well, anyway, have you tried a new Release 12???
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: PayeTonBlaze on January 21, 2021, 12:04:55 AM
Quote from: LXS77 on January 15, 2021, 10:11:26 PM
Quote from: PayeTonBlaze on January 15, 2021, 04:16:36 PMI've copy/past the Report.wer in my last post...
...
Well, anyway, have you tried a new Release 12???

YEEEEESSSSSSSSSSSSSSSSS....
I just try release 12 and it's working !!
Very very big thx to you for all the help time.
Thanks a lot dude.
Title: Re: Steam KRP does not start, click on play, wait 5 sec and disappears
Post by: LXS77 on January 21, 2021, 01:43:36 PM
Quote from: PayeTonBlaze on January 21, 2021, 12:04:55 AMYEEEEESSSSSSSSSSSSSSSSS....
I just try release 12 and it's working !!
That's great news! So glad it's all working for you now!

Quote from: PayeTonBlaze on January 21, 2021, 12:04:55 AMVery very big thx to you for all the help time.
Thanks a lot dude.
You're very welcome, mate!